What this covers
Accounts, onboarding, check-ins, journaling, companion chat, planning tools, discussions, documents, support, waitlist forms, and the marketing site.
Privacy Policy
Clear privacy terms for a sensitive product
DivorcePost is built for deeply personal moments. This policy explains what we collect, how we use it, when it may be shared, and the controls you have over your information.
Overview
How this policy works
This policy applies to DivorcePost's app experiences, companion tools, API-backed features, websites, and support workflows that link to it.
What this does not promise
No system is perfectly secure. We work to protect data, but cannot guarantee absolute security or uninterrupted service.
What we do not do
We do not sell your personal information and we do not share private app content with advertisers for ad targeting.
Collection
Information we collect
We collect information you provide directly, information generated through your use of DivorcePost, and limited technical data needed to operate and improve the service.
Information you give us
- Account details such as your email address, password, and profile settings.
- Onboarding answers, check-ins, reflections, journal entries, and messages you choose to submit.
- Content tied to planning, documents, discussions, or support requests when you use those parts of the product.
- Information you send us directly when you contact support, join a waitlist, or respond to surveys.
Information created through your use of DivorcePost
- Stability scores, stage signals, plan recommendations, progress markers, and similar in-product outputs.
- Chat history and related metadata needed to power the AI companion, follow-ups, and continuity across sessions.
- Notification preferences, reminder settings, and activity history linked to your account.
Technical and usage information
- Device, browser, operating system, IP address, timestamps, and basic log data used for security and reliability.
- Diagnostic events, crash information, and service performance data.
- Marketing-site analytics and cookie-like technologies used to understand traffic and improve the site experience.
Use
How we use your information
We use information to run DivorcePost, personalize the experience, respond to you, protect the service, and improve the product.
- Create and secure your account.
- Provide check-ins, scores, plans, journaling, discussions, documents, and related product functionality.
- Personalize guidance based on your responses, activity, and saved context.
- Operate the AI companion and related features such as chat continuity or speech transcription.
- Send service messages, reminders, onboarding emails, and support responses.
- Detect abuse, investigate incidents, maintain uptime, and comply with legal obligations.
- Measure product performance and improve the app, mobile client, API, and marketing site.
AI Processing
How AI features handle data
DivorcePost includes AI-assisted features. When you use them, the data needed for that request may be processed by third-party model providers configured by DivorcePost.
Based on the current product architecture, AI features may use model providers to generate companion responses, keep short-term conversational context, and transcribe audio. That can include the text of your request, recent chat history, selected profile or plan context, and other information reasonably necessary to return the feature you asked for.
We do not need your password to run AI features. If you choose to use AI-powered tools, avoid sending information you do not want processed for that request unless it is necessary for the response you want.
Important limit
DivorcePost is a support and guidance product, not a law firm, therapist, doctor, or crisis-response service. AI outputs can be incomplete or wrong and should not be treated as legal, medical, or mental health advice.
Sharing
When we share information
We share personal information only in limited situations tied to running DivorcePost, satisfying legal obligations, or protecting people and the service.
Service providers
We use vendors that help us run the product, such as hosting, authentication, database, analytics, communications, and customer-support tools. They may process personal information only on our behalf and subject to contractual restrictions.
AI and model providers
When you use companion or transcription features, we may send the prompt, recent context, and related account data needed to generate or transcribe a response. We do not need your passwords or raw payment credentials for these features.
Legal and safety disclosures
We may disclose information if required by law, legal process, or to respond to a valid request, and we may use or disclose limited information when we believe it is necessary to reduce imminent harm, protect users, or protect DivorcePost.
We may also disclose information in connection with a merger, financing, acquisition, bankruptcy, or sale of all or part of our business, subject to applicable confidentiality and legal requirements.
Protection
How we protect information
We use administrative, technical, and organizational safeguards designed for a high-sensitivity product.
- Encryption in transit for network communications.
- Access controls and operational safeguards designed to limit internal access.
- Hosted infrastructure and database protections intended to reduce unauthorized access risk.
- Feature-level privacy controls such as discreet notifications and other safety-oriented product behaviors where available.
Security reality
No internet-based product can guarantee perfect security. You should also protect your device, credentials, and email account, especially if privacy or personal safety is a concern.
Retention & Rights
Retention, deletion, and your choices
We keep information for as long as needed to provide DivorcePost, maintain records, resolve disputes, and meet legal or security requirements.
Your options
- Access or request a copy of the personal information associated with your account.
- Correct inaccurate account or profile information.
- Request deletion of your account and associated personal information, subject to limited legal and operational retention needs.
- Export information that DivorcePost makes available for portability.
- Change notification settings and certain privacy controls directly in the app when available.
Retention notes
Some information may remain in backups, logs, fraud-prevention systems, or legal records for a limited period after deletion requests are processed. We may also retain de-identified or aggregated information that no longer reasonably identifies you.
Contact
Questions, requests, and changes
If you have a privacy question or want to submit an access, export, correction, or deletion request, contact us directly.
Privacy: privacy@divorcepost.net
Support: support@divorcepost.net
We may update this policy from time to time. If we make material changes, we may notify you through the product, by email, or by updating the effective date above.
Safety reminder
If you are in immediate danger or experiencing a crisis, call 911 or contact 988. DivorcePost is not an emergency response service.